Overland Park, KS – July 21, 2021 – INDATEL is pleased to welcome Kelcie Stewart to our team as Service Delivery Administrator.
In her new role at INDATEL, Kelcie works with the service delivery team to help fulfill the Ethernet circuit and get them up and running. In addition, she is responsible for taking orders from customers, inputting them into the system, and ensuring everything is in order before submitting to INDATEL’s members.
Before joining INDATEL, Kelcie worked for a factoring company that provides working capital solutions to businesses across multiple industries, primarily trucking and oilfield services. Before that, she worked at a casino hotel where she was promoted from Front Desk Agent to Front Desk Office Manager. She served in that position for six years, and in that time, she developed extensive customer service experience.
Although new to the telecom industry, Kelcie fits in perfectly with our existing team and brings many skills to the table, including customer service, problem-solving, and the ability to think on her feet. “I’ve never worked for a telecom company before, so there is always something new to learn every day,” she said. “I like learning new things, though, and my team has been very helpful in showing me how they do things and guiding me in my new position.”
Kelcie is most looking forward to working for a small company and getting to know everyone on the INDATEL team. “I’m excited to learn about the telecom industry and build relationships with everyone that I meet,” she said.
Kelcie enjoys traveling, hiking, and just spending time with her loved ones in her free time. She and her partner have a 6-month-old daughter, so they also like to take long walks together as a family.
INDATEL Services provides fiber connectivity utilizing its unique independent member-owned network. INDATEL’s members represent more than 400,000 fiber-optic route miles and over 1.5 million serviceable buildings primarily focused on rural and suburban America. INDATEL serves its customers through its national aggregation PoPs, reaching over 700 independent providers currently operating in 47 states. For more information about INDATEL Services, visit www.indatel.com.