Sales Support Supervisor

This position has a competitive base salary and bonus structure based on sales objectives. INDATEL Services offers a very competitive benefits package including a 401K savings plan with company matching contributions. If you want to be a part of our growing team, don’t hesitate to contact us. INDATEL Services is an Equal Opportunity Employer.

Contact information: hr@indatelservices.com

Position Description/Purpose:

The Sales Support Supervisor is a support role responsible for helping National Account Managers provide client’s quotes. The pricing INDATEL provides on client quotes originates from the INDATEL member/owners & partners.  Because of the nature of INDATEL’s business, it requires communication, coordination, and follow-up with the members/owners and partners of INDATEL.  The opportunities INDATEL will quote are primarily national or regional in scope.  Much of the job is done by computer and phone.  The main three software packages to be familiar with include MS Outlook, MS Excel, and Proposal Management Tool (a Salesforce.com software add-on in which training is provided). The qualified candidate will possess a proven record of success in supporting and coordinating with sales teams in similar industries or comparable experience that makes the candidate uniquely qualified. This is an important and respected role within the company and is critical for the successful execution of the company’s sales plans.  Specifically, the below are the key responsibilities/outputs of the position:

1. Serve as resource to and manage the sales coordinator team.
2. Document and fine-tune the end-to-end quoting process, implementing changes where necessary.
3. Develop and implement the end-to-end reterm process.
4. Negotiate reterms of expired circuits with customers.

 he Sales Support Supervisor requires light travel. It is a team-first culture that will require good communication and interpersonal skills. When account managers are travelling or out, the sale coordinator will back-up and respond to requests from clients.

 Qualifications:

Education and experience requirements typical for this position include:

• 3+ years experience in a telecommunications or technology environment a plus
• 3+ years recent telecommunications experience & knowledge with a combination of experience in the following is highly preferred:
  • relationship & RFP management
  • data/network/software solutions
  • lead generation and sales development
  • communication and coordination skills
• Bachelor’s degree in Business, Management, Marketing or Technology field.  Equivalent combinations of education and experience will be given adequate consideration.
• Valid driver’s license

The above statements are not an exhaustive list of job responsibilities of this position at INDATEL Services. They only reflect the general duties and responsibilities necessary to describe the principal functions of the job.  Responsibilities of the position are subject to change as determined necessary.