Salary Information:
This position has a competitive base salary and bonus structure based on sales objectives.  INDATEL Services offers a very competitive benefits package including a 401K savings plan with company matching contributions.  If you want to be a part of our growing team, don’t hesitate to contact us. INDATEL Services is an Equal Opportunity Employer.

INDATEL Services – Vision/Mission/Strategy

• The mission of INDATEL is to enhance our position as the premier nationwide facility-based Ethernet solutions provider offering superior connectivity from rural to urban America.
• The vision of INDATEL is to expand and promote a successful portfolio of Ethernet products & services available as the result of collaborative and innovative partnership with our Members/Owners.
• The central objective is to bring national opportunities (RFPs resulting in contracts) to our Members that might not otherwise have been presented, and to garner profitable products & services through INDATEL’s Rural Ethernet eXchanges.
• Our strategy includes building market awareness of the high-quality/high-bandwidth rural and urban fiber networks deployed by our members; unifying our member-owned networks with key Tier 1 city anchor points of presence; integrating our national marketing and sales activities under the INDATEL brand; leading the industry rally call for continued collaboration among rural network providers; and dedicating time and resources to our common goals and objectives.

Contact Information:
816.888.8300
hr@indatelservices.com

Position Description/Purpose:

The Order Coordinator role is a key position in the sales department responsible for helping grow revenue by executing orders. This role requires an in-depth knowledge of the INDATEL business model, our member and partner networks, and a general understanding of the technical requirements as they relate to the products INDATEL sells. The Order Coordinator will work to secure non-prequalified orders by working with members and partners to find creative solutions. Because of the nature of INDATEL’s business, this role requires communication, coordination, and follow-up with the members/owners and partners of INDATEL.  The work INDATEL does is primarily national or regional in scope.  Much of the job is done by computer and phone.  The main three software packages to be familiar with include MS Outlook, MS Excel, and Proposal Management Tool (a Salesforce.com software add-on in which training is provided).

The ideal candidate is detail oriented, organized, and comfortable coordinating with internal teams, external customers, and member and partner companies across the INDATEL aggregation network.

The key responsibilities/outputs of the position include:

1. Finding solutions for non-prequalified orders

2. Processing and managing orders including validating order accuracy, completeness, and compliance with internal standards and partner and customer requirements

3. Continuing to grow relationships with customers and members/LMPs

4. Assisting in transitioning service orders from sales team to service delivery

5. Assisting Solutions Project Management with order process documentation

6. Contributing to a high standard of service and responsiveness that reflects the company’s commitment to member companies and customers

The Order Coordinator role may require light travel. It is a team-first culture that will require good communication and interpersonal skills.

Qualifications:
Education and experience requirements typical for this position include:

• 2+ years experience in a telecommunications or technology environment a plus with a combination of experience in the following is highly preferred:
  • relationship building & customer service skills
  • RFP or quoting management
  • communication and coordination skills
• Bachelor’s degree in Business, Management, Marketing or Technology field preferred.  Equivalent combinations of education and experience will be given adequate consideration.
• Valid driver’s license

The above statements are not an exhaustive list of job responsibilities of this position at INDATEL Services. They only reflect the general duties and responsibilities necessary to describe the principal functions of the job. The responsibilities of the position are subject to change as determined necessary.